Business·Industry

SamsungElectronics Wins Most Awards in JD Power U.S. Consumer Survey… Sweeps Six Home Appliance Categories

Ranked No. 1 in six categories, including all refrigerator segments, dryers, and dishwashers Selected as the “Most Award-Winning Brand”… Proving the Competitiveness of U.S. Premium Home Appliances Sangnangdong Ranks No. 1 in Refrigerators for 5 Consecutive Years… Scores Highest in All Categories for Dryers "Leading the North American Premium Market Through Technological Innovation"

JAEMIN SONG
2026-07-23 08:32:12
[Edaily Reporter JAEMIN SONG ] SamsungElectronics has been named the “Most Awarded Brand” after securing the most first-place finishes in the consumer satisfaction evaluation of home appliances conducted by U.S. market research firm J.D. Power. The company received top ratings in a total of six product categories—including all refrigerator segments, as well as dryers and dishwashers—demonstrating its competitiveness in the North American premium home appliance market.

A lifestyle image of SamsungElectronics’ U.S.-bound clothing care products. (Photo: SamsungElectronics)

SamsungElectronics announced that it took first place in a total of six categories—including △French-door (FDR) refrigerators, △top-freezer/bottom-refrigerator (TMF) refrigerators, △side-by-side (SBS) refrigerators, △clothing dryers △ over-the-range (OTR) microwave ovens △ and dishwashers. As a result, it secured first place in the most categories among all brands, earning the title of “Most Awarded Brand.”

The top-freezer, bottom-refrigerator model has ranked first for five consecutive years. It received the highest scores in all evaluation categories, including product performance, durability, ease of use, and design, while the French Door and Side-by-Side refrigerators also received high marks. SamsungElectronics explained that differentiated features such as the “Zero Clearance” design and an ice maker that provides various types of ice were well-received.

A lifestyle image of SamsungElectronics’ kitchen appliances for the U.S. market. (Photo: SamsungElectronics)

Samsung’s clothes dryers earned top marks in all seven evaluation categories, including durability, performance, and ease of use. Features such as “AI Custom Dry+,” which uses AI to analyze the condition of clothes and suggest the optimal drying cycle, as well as “Multi Steam” and “Steam Sanitize+,” were well-received. Dishwashers and range hood-integrated microwaves also received high scores for performance, value for money, and convenience, securing the top spot in their respective categories.

Michael McDermott, Executive Vice President of Consumer Electronics at SamsungElectronics America, said, “Securing the top spot in six product categories is a testament to how highly U.S. consumers value the quality and innovation of Samsung home appliances,” adding, “We will continue to lead the North American premium home appliance market through technological innovation.”

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