[Edaily Reporter JAEMIN SONG ] SamsungElectronics took first place in 14 categories in the “2026 Korea Quality Satisfaction Index (KS-QEI)” evaluation organized by the Korean Standards Association, marking its 18th consecutive year as the company with the most first-place finishes.

SamsungElectronics announced on the 28th that it was ranked first in 10 home appliance categories—including refrigerators, washing machines, and air conditioners—as well as in the TV, smartphone, laptop, and tablet PC categories.

The Korea Quality Satisfaction Index is a comprehensive metric that evaluates performance, reliability, and usability based on feedback from consumers who have directly used the products and quality experts. It has been conducted since 2004, and this year’s survey covered 121 categories and 369 companies.

In the home appliance sector, Samsung took first place in 10 categories, including refrigerators, kimchi refrigerators, all-in-one washer-dryers, front-loading washing machines, dryers, air conditioners, garment care systems, system heating and cooling units, induction cooktops, and cordless stick vacuums.

Refrigerators secured the top spot for the 20th time since the survey began. The 2026 model “Bespoke AI Family Hub Kitchen Fit Max” features “AI Vision,” which uses an internal camera to detect when ingredients are placed in or removed from the refrigerator, and “AI Food Manager,” which suggests recipes based on the ingredients currently stored.

Drum washers maintained the top spot for the 17th consecutive year, while all-in-one washer-dryers ranked first for the third consecutive year since the category was established. The “Bespoke AI Washer” features technology that detects the weight, fabric type, and level of soiling of the laundry to adjust the wash, rinse, and spin cycles accordingly.

Kimchi refrigerators also ranked first for the 14th consecutive year. SamsungElectronics has enhanced features such as reducing internal temperature fluctuations based on usage patterns, as well as kimchi fermentation and customized storage capabilities for various food ingredients.

In the TV category, the company secured the No. 1 spot for the 17th consecutive year. SamsungElectronics is incorporating “Vision AI Companion,” an interactive AI feature that provides lifestyle information—such as weather, news, and personal schedules—in addition to the content being watched, into its major TV models.

Yoo Mi-young, Vice President of SamsungElectronics’ DA Business Division, stated, “This achievement is the result of customer trust and continuous quality innovation,” adding, “We will provide a differentiated home appliance experience based on advanced AI technology and core performance.”