[Edaily Reporter Kim Hyun-ah] #KTis is strengthening its role as a daily life safety platform by providing practical services—such as information on heat relief shelters and late-night pharmacies, as well as a service to call taxis on users’ behalf—via its 02-114 hotline as the peak heatwave and rainy season begins.

KTis announced on the 19th that it is operating summer safety services through 02-114, providing information on heat shelters and late-night pharmacies nationwide, as well as details on businesses related to daily safety.

According to the Korea Disease Control and Prevention Agency, the number of heat-related illness cases last summer reached 4,460, a 20.4% increase from the previous year, with seniors aged 65 and older accounting for 30.1% of those cases. Amid growing concerns about heatwave-related harm, 02-114 guides users to the facility closest to them among the approximately 50,000 heat shelters registered nationwide.

In addition, it provides information on service providers for essential infrastructure services needed during heat waves and the rainy season, such as air conditioner repairs, dehumidifier rentals, drainage and disinfection for flood damage, and leak repair and waterproofing work. To prepare for emergencies, it also offers a service that provides the locations and contact information of late-night pharmacies based on data from the Central Emergency Medical Center.

A “Taxi Booking Assistance” service is also available for digitally vulnerable groups, such as the elderly. When users call 02-114, an operator verifies their current location and books a KakaoT taxi on their behalf. The service requires no separate app installation or registration and operates from 8:00 a.m. to 7:00 p.m.

KTis plans to expand the 114 service beyond simple phone number directory assistance into a lifestyle-oriented information platform. The company aims to strengthen cooperation with public institutions, local governments, and digital platform operators to ensure that digitally vulnerable groups are not left behind during the digital transformation process, while continuing to develop services that enhance daily convenience.

Kim Seong-geun, Head of the KTis 114 Business Unit, said, “114 has expanded its service scope beyond phone number directory assistance to include seasonal lifestyle information and taxi-hailing support.” He added, “Going forward, we will develop it into a ‘lifestyle assistant’ service that allows users who have difficulty accessing digital services to obtain necessary information and handle daily tasks with just one phone call.”