Business·Industry

Samsung and LG Corp. Inspect System Air Conditioners at College Scholastic Ability Test (CSAT) Test Centers… Emergency Response on the Day of the Test

Pre-inspections of Heating and Cooling Systems Ahead of the College Scholastic Ability Test on the 19th Samsung Deploys Dedicated Team and Launches AI-Powered Remote Diagnosis Service LG Corp. Provides Support for the 17th Consecutive Year… Specialized Staff on Standby Near Test Centers Remote Troubleshooting and Emergency On-Site Services in Case of Issues

JAEMIN SONG
2026-11-16 08:38:45
[Edaily Reporter JAEMIN SONG ] Ahead of the 2027 College Scholastic Ability Test (CSAT) scheduled for the 19th, SamsungElectronics and LGELECTRONICS are inspecting the central air conditioning systems installed in test centers and will activate emergency response systems on the day of the exam.

SamsungElectronics Service engineers inspecting the central air conditioning systems at CSAT test centers. (Photo courtesy of SamsungElectronics Service)

SamsungElectronics announced on the 16th that it will provide pre-exam inspections of central air conditioning systems and emergency services to ensure test-takers can take the exam in a stable environment.

SamsungElectronics Service has formed a dedicated service team to respond swiftly to any heating or cooling system malfunctions that may occur on the day of the exam. Service personnel will stand by near the test centers and provide on-site service in the event of an emergency; if immediate repairs are not possible, they will guide test-takers on temporary workarounds.

The company is also launching its “Home Appliance Remote Diagnosis (HRM)” service, which utilizes artificial intelligence (AI). AI analyzes the status and usage history of system air conditioners connected to SmartThings, and customer service representatives remotely adjust settings or provide guidance on necessary actions.

SamsungElectronics Logitech’s dedicated heating, ventilation, and air conditioning (HVAC) engineers are conducting pre-exam checks to ensure stable heating on the day of the CSAT, verifying the operational status of indoor and outdoor unit fans and confirming that appropriate temperatures are maintained. During these inspections, they also monitor for potential abnormalities to help ensure a stable indoor environment at the test centers.

Service engineers from Hi-M Solutech, which handles the maintenance of LGELECTRONICS’ system air conditioners, are inspecting the heating and cooling systems installed at test centers for any operational abnormalities ahead of the 2027 College Scholastic Ability Test. (Photo: LGELECTRONICS)

LGELECTRONICS is also inspecting the heating and cooling equipment at test centers through Hi-M Solutech, its subsidiary specializing in system air conditioner maintenance, until the 17th—one day before the preliminary assembly for the CSAT. Key inspection items include the operating status of outdoor unit fans, signs of overheating, and whether the appropriate heating temperature is maintained inside classrooms. Hi-M Solutech has been conducting pre-exam inspections at CSAT test centers for 17 consecutive years since 2010.

On the day of the exam, the company will deploy specialized personnel from regional centers near the test sites and operate a dedicated call center and situation room. It has also established a hotline connecting schools and regional education offices so that personnel can be dispatched immediately to the site in the event of equipment malfunctions.

LGELECTRONICS is implementing “LG Beacon Cloud,” a remote maintenance solution for commercial system air conditioners, at major test centers in the Seoul area. The company identifies signs of malfunction through AI-based failure prediction and error monitoring; if necessary, it notifies the school in advance and conducts an on-site inspection. It also provides free inspections at test centers where the solution has not been implemented.

A SamsungElectronics Service official stated, “We will do our utmost to ensure that test-takers can focus on their exams, from pre-exam inspections to emergency responses on the day of the exam.” Yoo Kwang-yeol, CEO of HiM Solutech, also stated, “We will establish a stable HVAC environment through AI-based maintenance services.”

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Samsung and LG Corp. Inspect System Air Conditioners at College Scholastic Ability Test (CSAT) Test Centers… Emergency Response on the Day of the Test

Ahead of the 2027 College Scholastic Ability Test (CSAT) scheduled for the 19th, SamsungElectronics and LGELECTRONICS are inspecting the central air conditioning systems installed in test centers and …
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