Applies to items received at the Naver Integrated Return Center
"Consumer Returns Made More Convenient… Sellers Also See Improved Logistics Efficiency"
[Edaily Reporter KYUNG GYEYOUNG ] HANJIN Logistics Corporation will exclusively handle Naver’s return pickup service to support Naver’s logistics efficiency.
HanjinTransportation(002320)The company announced on the 24th that it will handle all return pickup services for products received at Naver’s Integrated Return Center. Regardless of which carrier originally delivered the product, HANJIN Logistics Corporation will exclusively manage and centrally coordinate all returns starting on the 21st.
In the e-commerce market, returns have evolved beyond mere post-purchase processing to become a critical logistics service that completes the consumer’s shopping experience. By centralizing return services under HANJIN Logistics Corporation, consumers will experience less confusion stemming from differences in pickup methods among various carriers and will receive a more consistent and convenient return service. Sellers will also be able to quickly retrieve and resell products, thereby streamlining inventory management.
Leveraging its nationwide parcel delivery network and accumulated operational expertise, HANJIN Logistics Corporation plans to standardize the process from return pickup to delivery at the integrated return center, thereby improving operational efficiency. The company also plans to optimize logistics routes to shorten return processing times and help sellers secure inventory more quickly.
Furthermore, HANJIN Logistics Corporation expects that this integrated returns service will maximize sellers’ logistics satisfaction and support their business growth, while also expanding partnerships with more sellers by leveraging its differentiated logistics competitiveness.
A HANJIN Logistics Corporation official stated, “E-commerce competitiveness is defined not only by delivery but also by the returns experience,” adding, “We will continue to strive to provide consumers with a convenient returns experience and sellers with an efficient logistics operating environment through this integrated returns service.”
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