[Edaily Reporter Yun Junghoon ]KTCorporation(030200)announced that it is entering the corporate AI transformation (AX) market by supplying AI agents specialized for industry-specific tasks, starting with healthcare and insurance. The company’s strategy goes beyond providing general-purpose AI services; it involves analyzing industry-specific demands and bundling the necessary solutions, data platforms, and infrastructure into a single offering.

Kim Bong-kyun, Head of KTCorporation’s Enterprise Division (Executive Vice President) and CEO of KT Cloud, stated at the 13th E-Daily Global AI Forum (GAIF 2026) held on the 12th at the JW Marriott Dongdaemun in Seoul, “KTCorporation identifies the needs of our customers to help their businesses thrive, and if we can address those needs, we offer comprehensive solutions ranging from AI agents to infrastructure.” He emphasized, “Starting with the healthcare and insurance sectors, we will accelerate AX in industrial settings.”

The healthcare sector was selected as KTCorporation’s first industry-specific AX model. By analyzing the needs of hospitals and the healthcare industry across three areas—patient experience, medical treatment, and hospital administration—the company identified seven key challenges. To address these, KTCorporation has developed seven types of AI agents and one healthcare data platform.

Division Head Kim said, “In the healthcare sector, we standardized and identified a total of seven needs across three areas: patients, medical care, and hospital administration,” adding, “To address these needs, we developed seven Agent AI solutions and established one data platform.”

A key feature of the solution is that it allows hospitals to select and combine the functions they need, as each hospital has different objectives for AI adoption and varying investment capacities. For hospitals seeking to improve patient experience and healthcare quality, the company provides a combination of an AI patient assistant and an AI-powered clinical decision support system (CDSS) for safety assessments. For hospitals aiming to enhance operational efficiency, the company supplies AI agents that support clinical and administrative tasks based on the healthcare data platform.

“While some customers may require the full suite, others can simply combine the necessary components based on their budget and needs,” he explained. “For those interested in improving patient experience and the quality of care, we can integrate the patient assistant and AI safety diagnosis CDSS with their existing infrastructure.”

Since last October, KTCorporation has been conducting sales activities—including seminars and one-on-one consultations—centered around its Healthcare AX model.

Division Head Kim stated, “We have been conducting GTM (Go-to-Market) sales activities since October,” adding, “Over the course of about a month, we identified business development opportunities at a total of 26 hospitals.”

Within the financial sector, the company will first enter the insurance market. It plans to provide customized combinations of AI agents tailored to the specific needs of each insurance company’s operations, such as sales and consultation, claims review, and regulatory compliance.

“Each insurance company has different needs in areas such as sales, consultations, claims review, and regulatory compliance,” said Kim. “If they want to reduce disparities in agents’ capabilities and support sales, they can utilize Agent AI sales and policy design agents along with real-time consultation support agents.”

He added, “If there are requests indicating that the claims review process is difficult to manage due to an overwhelming volume of documents, we can build agents to automate claims review documentation or detect fraudulent claims.”

Division Head Kim also emphasized, “The core of the standardized model lies in identifying necessary areas based on customer needs and developing them into specialized modules.”

AI infrastructure forms the foundation of these industry-specific AX initiatives. KTCorporation is pushing forward with the construction of a full-stack infrastructure that integrates AI data centers (responsible for AI computations), undersea cables (for data transmission), and the domestic backbone network. KTCorporation aims to build 1 gigawatt (GW) of AI data centers by 2031.

The KTCorporation is also expanding its submarine cable network for global data connectivity. KTCorporation plans to increase the capacity of new submarine cables to 90 terabits per second (Tbps) by 2031. It is constructing a land station on Jeju Island and is also considering additional hubs in the eastern and western regions. The strategy is to process AI computations in data centers, transmit data via the global network, and connect it to AI services at industrial sites.

Kim, the division head of KTCorporation, stated, “KTCorporation’s core competitiveness lies in its ability to seamlessly connect the global backbone network, submarine cables, land-raising stations, the domestic backbone network, data centers, and AI edge infrastructure.” He added, “We will strengthen our AI infrastructure competitiveness and, based on this, drive the transition to B2B AX to support the growth of our customers and the industry.”