[Edaily Reporter Han Kwangbeom ] LG CNS (#LGCNES) has begun commercializing physical AI technology by introducing quadruped security robots at Tower Palace, a premium mixed-use residential and commercial complex.

LG Corp. announced on the 19th that it signed a business agreement with Tower PMC, a company specializing in residential facility management, at its headquarters in LG Science Park in Magok, Seoul, to “establish a security robot solution service.”

Tower PMC is a comprehensive apartment management company that manages approximately 100 high-end residential complexes in Korea, starting with Tower Palace in 2002 and including Hannam The Hill, Acro Seoul Forest, and Raemian One Bailey. The two companies plan to conduct technical validation for the introduction of security robots at the Tower Palace complex in Gangnam, Seoul, over the next two months, followed by the launch of actual operations within the fourth quarter of this year.

LG Corp. is training the quadruped robot using on-site data regarding the complex’s layout, navigation routes, and abnormal situations such as falls and fires, so that it can perform security duties in a real residential environment. Once training is complete, the robot will autonomously patrol common areas and underground parking lots, sending alerts to the management office when it detects suspicious individuals or abnormal situations such as excessive heat from electric vehicles or charging stations. Managers can use the robot’s two-way voice communication feature to assess the on-site situation in real time and decide on follow-up actions.

LG Corp.’s RX (Robotics Transformation) platform, “PhysicalWorks,” is used for the robot’s training and operation. By utilizing the learning platform “PhysicalWorks Forge” and the integrated control platform “PhysicalWorks Baton,” the company has significantly reduced the preparation time required to deploy the robots on-site—which previously took several months—to just one to two months.

The quadruped security robot is expected to complement the existing security system by providing comprehensive coverage across the entire complex, thereby enhancing resident safety and improving the operational efficiency of management staff. LG Corp. plans to expand facility management tasks through an autonomous collaboration system between heterogeneous robots, such as having the security robot request a cleaning robot to handle trash when it detects waste.

Kang Min-soo, CEO of Tower PMC, stated, “In premium residential facilities, resident safety and service quality are of the utmost importance.” He added, “By introducing AI-based security robots in collaboration with LG Corp., we will provide safer and more differentiated residential services, and we will continue to innovate facility management using cutting-edge technology.”

Myeong Chang-guk, Senior Vice President of LG CNS’s Smart Logistics Center/Robotics Business Division, remarked, “This collaboration is a meaningful example of how physical AI technology creates customer value in a real-world residential environment.” He added, “Based on PhysicalWorks, LG CNS will continue to expand AI robot services where various robots perform actual tasks and collaborate with one another.”