[Edaily Reporter Yun Junghoon ] AI service specialist ESTsoft Corp.(047560)(CEO Jeong Sang-won) announced on the 26th that it is ramping up its push into the local government and public institution market, spearheaded by its real-time conversational AI avatar service, “Perso Interactive.”

ESTsoft Corp. is rapidly expanding its business scope by moving beyond simply supplying AI kiosks to building customized AI systems optimized for public service purposes by integrating each institution’s website, data, and operational characteristics.

Currently, in the public sector, the company is expanding its scope of application beyond local government civil complaints and administrative guidance to include education, libraries, and cultural facilities, and procurement purchases by various client agencies through the National Procurement Portal are actively underway.

Notably, in local governments, AI avatars provide visitors with administrative information—such as the departments responsible for public inquiries, processing procedures, required documents, and facility locations—and deliver institution-specific content, including major news updates. Recent installations have been completed at the Gangseo District Office’s Integrated Administration Building and the Nonsan City Hall, and discussions regarding implementation are ongoing with major local governments, including the Seocho District Office.

Expansion into educational settings is also accelerating. “EduTalk,” introduced at Paju Hangaram Elementary School, is designed to help students naturally learn English expressions by conversing with an AI avatar and playing games. Its adoption is expanding to various schools, including Gwangju Science High School, and an AI receptionist providing information on facilities and services is currently being implemented at the Sejong Integrated Education Support Center.

In libraries and cultural facilities, representative examples include the “AI Librarian” at the Munsan Library in Paju and the Anseong City Library, as well as the guidance service at the Yeoju Youth Training Center. These systems provide not only instructions on how to use the facilities and information on books and programs but also personalized services such as recommending exhibitions and performances based on users’ interests at event venues.

ESTsoft Corp. plans to solidify its competitiveness in the public sector by continuously strengthening the integration of institutional business systems and public data as “Perso Interactive’s” business model evolves into a sophisticated, customized AI solution that combines data and services.

ESTsoft Corp. official stated, “Perso Interactive’s public sector business goes beyond simply supplying hardware and functions; its significance lies in efficiently connecting the information and services held by institutions to citizens through AI avatars,” adding, “We will continue to expand the scope of application across the entire public sector—starting with public services and administration and extending to education, culture, and beyond.”