Banks

KakaoBank Corp. Union Refuses Overtime and Extended Work Hours… Compliance Protest Begins Today

Wage Negotiations, Including Performance Bonuses, Continue to Face Challenges

PARK JONG-HWA
2026-08-12 12:01:05
[Edaily Reporter PARK JONG-HWA ] The KakaoBank Corp. labor union, which has been in conflict with management over wage negotiations, has declared a compliance campaign following a strike.


The Kakao Branch of the National Chemical, Textile, and Food Industry Labor Union announced on the 12th that it would begin a “work-to-rule” campaign at KakaoBank Corp. starting at midnight that day. KakaoBank Corp. union members plan to work only within the 40-hour workweek limit and have decided to refuse night shifts, overtime, and weekend work. After their scheduled working hours end, they plan to refuse work instructions via phone or messaging apps, as well as requests to respond to urgent system failures outside the scope of the collective agreement or demands for immediate action. However, the union has agreed to perform their assigned duties normally within the designated working hours and to strictly adhere to safety, security, and review procedures necessary for their work.

Management and the union at KakaoBank Corp. have been locked in a tug-of-war over issues such as annual salary increases and performance-based bonuses. At the end of last month, the KakaoBank Corp. union staged a strike—the first of its kind in the internet banking industry—by using individual paid leave days.

Seo Seung-wook, chairman of the Kakao branch, stated, “This compliance-based protest is an action aimed at creating an environment where employees can work sustainably and a stable service operation system,” adding, “We will continue lawful industrial action alongside our members until the company engages in responsible dialogue and presents practical solutions.”

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