[Edaily Reporter KIM AH-REUM ] An insurance service has been launched to alleviate concerns about repair costs even after the free warranty period ends. It provides after-sales support for up to four years. Customers can receive benefits, including coverage for damage caused by their own negligence, limited to one claim per year.

HANSSEM CO.,LTD.(009240)HANSSEM CO.,LTD., a comprehensive home interior specialist, announced on the 13th that it has launched “HANSSEM AS Care+,” the furniture industry’s first extended warranty insurance product. Developed in partnership with Hanwha General Insurance Co.,Ltd., this insurance plan was designed to reduce the financial burden on customers for repair costs that may arise after purchasing furniture. In particular, since premium furniture typically has a long service life, the company expects that strengthening after-sales service will further enhance customer trust in HANSSEM products.

HANSSEM CO.,LTD. AS Care+ is an insurance product that extends the warranty period by an additional three years, allowing customers to use their furniture with peace of mind even after the one-year free warranty period has expired. Eligible products include HANSSEM CO.,LTD. furniture items such as storage systems, sofas, and beds. However, Rehouse products (such as kitchen and bathroom fixtures), fabric products, and products from other manufacturers are not eligible for coverage.

Even if a customer purchases multiple items, they can select only the desired products to enroll in the insurance; a single payment ensures that coverage automatically takes effect once the free warranty period ends. In the event of a malfunction, the insurance covers the full repair cost up to the product’s purchase price, with no limit on the number of claims. Additionally, customers are covered once per year even for damage caused by their own negligence. Customers can enroll in the insurance within 30 days after product delivery and installation are complete, either through the HANSSEM CO.,LTD. Mall or the offline store where the product was purchased. Further details are available through the HANSSEM Customer Service Center.

A HANSSEM CO.,LTD. representative stated, “Since furniture is a product that is used for a long time once purchased, we have introduced this extended warranty insurance—a first in the industry—to fulfill our responsibility for after-sales service even after the free repair period ends.” The representative added, “We will continue to expand innovative, customer-centric services so that customers can trust and use HANSSEM CO.,LTD. products with peace of mind.”